General/Booking

A non-refundable deposit for the first nights stay may be taken on booking. Changes and cancellations to bookings are subject to the terms and conditions at time of booking; by default any booking can be changed 7 days before the arrival date/time, without charge unless otherwise stated. Thereafter the total value of the booking may be charged if changes/cancellations are made or in the case of a no show.

Non refundable booking charges can be taken from time of booking.

Damage to the property will be charged.

Lost keys are charged at £30.

Group Bookings

Where a booking is for 4 or more rooms at The Cherry Tree the following conditions apply:

A non-refundable deposit of at least 10% is required at time of booking to secure the rooms.
Confirmation will be required 28 days prior to arrival a secured by a payment taking the non-refundable deposit to at least 50% of the total.
The balance is due on arrival.

Children

All children are welcome.

All children under 2 years stay free in cribs/cots provided by The Cherry Tree.

All children under 12 can stay in an extra bed in the booked room at the rate of £15 per night.

There is 1 extra child bed possible per room only.

COVID-19

We are open for business as usual and look forward to welcoming you to our hotel.

We can assure guests and visitors that we have taken various extra precautions in line with the WHO and Government guidelines and implemented procedures, including:

Placing anti-bacterial hand sanitizer and extra tissues in communal areas.
Increased cleaning regime in public areas, bedrooms, bathrooms and behind the scenes.
Additional staff training and awareness of recommended procedures to follow in current circumstances.
Extra cleaning and decontamination procedures will be implemented, in line with WHO/NHS/Government guidance for environmental cleaning (following a suspected or actual case of COVID-19).

This information is valid until further notice and may be updated (2020). Guests may wear masks if they choose however staff will not be wearing masks (since end of the pandemic).

Pets

We welcome dogs subject to approval by the management at The Cherry Tree.

Please note the following terms and conditions for your dogs stay at The Cherry Tree:

Pets are not allowed to be left in the guest room when the guest leaves the hotel even if in a proper pet crate or carrier.
Maximum pets per room are 2 pets.
Allowed pets are limited to dogs only.
Dogs are permitted in all areas within the guest house, including the breakfast room.
Damages caused by any pet to the guest room, its furnishings, or any other part of the hotel are the sole responsibility of the pet owner and there will be an additional fee charged based on the specific damage.
Guest rooms are subject to damage inspection at anytime and upon check-out.
The Cherry Tree owners reserve the right to refuse any dog with uncontrolled/aggressive behavior for the well-being of all our guests and staff.